FAQ

Made to order. Shipped from the US. Straight answers below.

SHIPPING

How long until my order ships?

Every piece is made to order. Production takes 2 to 5 business days before it ships.

How long does shipping take?

US: 3 to 5 business days after production. International: varies by region, shown at checkout.

Is shipping free?

Order 2 or more units and shipping is free, automatically, at checkout.

ORDER SHIPPED DELIVEREDPRODUCTION 2–5 BUS. DAYS US TRANSIT 3–5 BUS. DAYS MADE TO ORDER — NOTHING SITS IN A WAREHOUSE ORDER SHIPPED DELIVEREDPRODUCTION 2–5 BUS. DAYS US TRANSIT 3–5 BUS. DAYS MADE TO ORDER — NOTHING SITS IN A WAREHOUSE

SIZING

How do I pick a size?

Check the size guide on each product page before you order. Every piece is made specifically for you once you order — we can't accept exchanges for sizing errors, so measure first.

A B C A · CHEST WIDTH — PIT TO PIT B · BODY LENGTH — H.P.S. TO HEM C · SLEEVE — SHOULDER SEAM TO CUFF LAY FLAT. MEASURE. COMPARE. FULL SIZE GUIDE ON EACH PRODUCT PAGE LAY FLAT. MEASURE. COMPARE. A B C A · CHEST WIDTH — PIT TO PIT B · BODY LENGTH — H.P.S. TO HEM C · SLEEVE — SHOULDER SEAM TO CUFF FULL SIZE GUIDE ON EACH PRODUCT PAGE

RETURNS

Can I return or exchange an item?

Because every piece is printed on demand for you, we don't accept returns or exchanges for sizing or change of mind. If your order arrives damaged or misprinted, contact us within 30 days of delivery at info@unbuiltapparel.com with photos — we'll replace it or refund it in full, no cost to you.

DISCOUNT

How do I get 10% off?

Join the list. The code lands in your inbox.

CONTACT

Questions we haven't covered: info@unbuiltapparel.com. We respond within 24-48 business hours.